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The project

Achieve a promotion & improve communications style

The goal

After being passed over for a promotion for the second time the client wanted to develop new strategies for improving her chances of successfully achieving a promotion the next time she applied for one.

The challenge

The first thing we did was a 360 feedback, I had always thought that my colleagues thought I was good at my job but the feedback showed me that my communication style was alienating not only my peers but my manager too.  They thought I was capable but didn't enjoy working with me. 

The strategy

Once we understood the issue we then started to look at how I was communicating and the reaction my communication had on others.  We worked on strategies for me to flex my style according to the needs of those i was working with.  I learnt how to develop great partnerships within the business & collaboration skills when working in teams. 

The outcome

Within a week people started to notice the difference.  In the last four months I have won two awards for outstanding performance, and I was offered a great promotion that I didn't even have to apply for.  I feel I'm now perceived as one of the high achievers in the company and have been fast tracked for senior management.

The Project

Improve job satisfaction & time management skills

The goal

When I first became a senior VP I loved the job but after many reorganizations & a significantly higher work load I was under a huge amount of pressure, my performance suffered,  I didn't get to see my wife or children and I'd begun to resent my job job.  I wanted to love my job again.

The challenge

Bad time management habits, a lack of planning & a great deal of procrastination!

The strategy

Amanda got me to concentrate on the key business priorities.  I'd been spending only about 20% of my time on the top 5 priorities and 80% on the rest.  I've now reversed the proportions.  We also put in more planning time up front so i didn't have to spend time fire fighting later.  I also manage my staff more effectively empowering them rather than fixing their problems myself.

The outcome

It's amazing the difference.  I'm out of the door by 6pm most  evenings and my productivity has gone through the roof and as a by-product my staff are also less stressed and happier.  I actually look forward to going to work most mornings!

The project

Increase team spirit

The goal

The company recently downsized and I'd taken over a team who had lost faith in the company they worked for and weren't sure their jobs would be safe into the future.  I needed to find a way of increasing the teams performance fast, all of our jobs were on the line.

The Challenge

The team didn't see themselves as a team, felt bad about surviving their colleagues & had a complete lack of motivation to achieve.  Most were already looking for new jobs.

The strategy

Amanda helped me to put into perspective what had happened so i could do the same for my team.  She showed me how to really understand what the values and motivation of each team member was and how they could use their skills to notch up some quick wins.  We also ran workshops to help improve overall communications & team spirit.

The outcome

Only one team member resigned from the company and our sales went up significantly.  Respect amongst the team has improved and everybody believes that if they pull together as a team that we can beat anything thrown at us.  I've never felt such a strong team spirit and it makes working with them great fun.

The project

Be up and running in a new job - fast.

The goal

To cut down the time it took to become effective my new job and to ensure that I made a good impression from the start.

The challenge

The job was in a new industry & I had a steep learning curve.  I felt I may have taken on something that was out of my depth.  It was also the first time I'd managed more than one other person.

The strategy

Amanda helped me to concentrate on the important issues.  She had me set and agree expectations with everybody in my team.  She helped me to isolate the real business issues and concentrate my teams focus on achieving those.  She also helped me find a mentor who was a key influencer within the company.

The Outcome

My new team actually improved performance within the first 6 months & I received the best performance review of my life.  My boss has already given me increased responsibilities.  I've even had other asking if I would mentor them!

The project

Learn management skills

The goal

I'd just been promoted to a new job where I had to mange a team of people for the very first time and although I'd been through the usual management training quite honestly I didn't have a clue!

The challenge

Lack of management experience, didn't want to admit to new team that he hadn't managed a team before.

The strategy

Amanda showed me how to set expectations with my team right from the start.  She showed me how to coach my team to get the best out of them and to get a good understanding of where each team members strengths lay and how to use those strengths to help improve their performance.  She also coached me on creating a strong working relationship with my manger & the day-to-day management activities of performance reviews, interviewing staff etc. 

The Outcome

I love my job!  I feel so confident knowing that I have somebody I can ask when i come up against a new issue & my manager has complemented me on doing a great job.  In my last review my staff gave me one of the highest reviews any manger received.  I would never have managed with out Amanda.

The project

To make some hard decisions about business

The goal

I'd been in business with my partner for 3 years and we're not getting along as well as we did in the start but I wasn't sure if I wanted to leave or not.

The challenge

A lack of clarity around life goals.  Too many people pulling him in different directions.

The strategy

Amanda helped me to figure out my goals and values and the vision I had for my life.  It became obvious to me fast that I needed to move on as my vision for the company was very different to my partners. She helped me to figure out where I wanted to go next.  She's helped me define a strategy for easier decision making in the future and has helped guide me through setting up my own business. 

The Outcome

I'm now working for myself and loving it.  I still have a great collaborative relationship with my ex-partner but can now take my business where I want to and it's thriving.  Having a coach is like having a partner without the strings attached.  She's there to bounce ideas off, celebrates my wins and doesn't blame me for my failures.  I get the best of every world!

The project

To share learning through a disparate team

The goal

To share resources and learning across an organization.  To stop reinventing the wheel.

The challenge

The team was spread through 36 different countries everybody was reviewed for the success of their own local projects and the company was spending millions on reinventing the wheel.

The strategy

Amanda helped us create a series of Coaching groups and mentor teams.  The coaching teams were set up with countries who were of similar sizes and had similar issues and would meet once a week with Amanda moderating the group.  The mentor teams were teams of two people with a more experienced mentor mentoring a less experienced individual from a different country.

The Outcome

It's working incredibly well.  I would estimate that we've saved a minimum of 20% of our budgets which adds millions directly to our bottom line and the quality that we're producing across all countries has improved dramatically.
 

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